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Identity Cues – Online Security Feature
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Protecting the privacy and security of our members’ personal financial information is always a top priority for Tampa Bay Federal. Many online security layers already exist behind the scenes. Soon, T-Bay online account users will benefit from a new security feature known as Identity Cues, for added protection against online fraud, unauthorized access, phishing, and identity theft.
Click here for frequently asked questions about
T-Bay’s new online security feature, Identity Cues and more information about the one-time password and trusted computers. |
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Identity Cues, a two-factor authentication approach, establishes a secondary, user- friendly method to identify T-Bay users online. Additionally, it identifies whether a T-Bay user is interacting with the real T-Bay Web site or have been redirected to a criminal’s fake Web site that looks like T-Bay. Identity Cues provides increased protection against online fraud and peace-of-mind that your personal financial information will stay just that – personal.
How does Identity Cues identify you?
Identity Cues authenticates you as well as the computer(s) you normally use for access. You continue to type in your account number and password or PIN as always. Identity Cues identifies your computer(s) as the second method of identification. Each computer has its own unique attributes. These unique attributes make up your computer’s identity. This information, in addition to your account number and personal password, completes your T-Bay online authentication.
When you login from an unrecognized computer, T-Bay immediately generates a one-time security code and sends it to you via an email message or SMS text message to your cell phone. Your email address and cell phone number must match what is on your account records at Tampa Bay Federal to receive the one- time security code message. This one-time code is required to complete the login to your account on T-Bay. Once logged in, you must identify the computer you logged in on as trusted or not trusted. A trusted computer is normally one you control like your work or home computer. You should not trust a computer accessed by many people like one at a public library or school. As long as your account number remains the same, trusted computers identified by you, only require the one-time security code the first time you login.
How does Identity Cues identify the real T-Bay site for you?
An additional feature of Identity Cues generates your own personal visual cue. A visual cue is a colored box with basic text inside it such as “Cat” or “Dog”. Your personal visual cue appears as you login to T-Bay online from a trusted computer.
Your account number will always generate the same visual cue every time you attempt to login to T-Bay. The only time your personal cue would change is if you change your account number. This feature adds another layer of protection because only Tampa Bay Federal’s Web site can generate your personal visual cue.
Tampa Bay Federal is committed to providing a secure online experience for our members.
Secure your personal information even more with E-Statements. Eliminate the threat of leaving a paper trail and the risk of someone stealing your statement from your mailbox.
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Federally Insured By NCUA |
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